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WA Upgrade Strategy...

Thread began 6/30/2012 3:12 pm by Paul | Last modified 7/01/2012 11:12 am by Paul | 562 views | 3 replies

PaulBeta Tester

WA Upgrade Strategy...

Whilst I am completely supportive of WA's product development and evolution through the release of improved products, I am however really struggling with paying to update my legacy extensions.

Yes, WA is offering upgrade discount, but its not enough to encourage me to completely write off my current investments in WA, of which is considerable (33 transactions totalling over $1900). Well its considerable in my world!

The latest Data Bridge and Design Extenders are I am sure excellent products, however, I have working WA extensions that will do the same thing.

I'm therefore kinda frustrated to receive offers emailed from WA offering me the same capability and functionality, which in my view is everything I have rolled up into a single release.... for another $500.

I guess my real point is; c'mon WA, you need to think about repeat business a bit more intelligently, if you want existing customers to engage and support WA with ongoing product development, you are going to need to improve your offers and discounts. I for one, see no value whatsoever in spending another $500 in what I consider the same functionality currently available in Data Bridge & Extender.

If it were my business I would be going to my valued customer database and community asking them more questions such as what would they be prepared to pay.....

....Do you want to ask me or do you feel someone like me should and would pay what your looking for?

Interesting eh!

Any thoughts from anyone?

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