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download counter

Thread began 5/30/2012 5:50 pm by rayne202093 | Last modified 8/08/2012 5:09 pm by rayne202093 | 2718 views | 16 replies

rayne202093

I have setup a form that a user fills out with a serial number and then submits. His serial number is checked to make sure it has not expired and if it has not a "download (submit) button" is displayed. The user then clicks the download button and the file is downloaded successfully. All that works great. However, no entry is written in the download counter table.

In the "configure file download settings" dialog box, I set up the download counter options as:
checked: update download count in database
connection: the correct connection
table: the table name to hold the count information (which the dialog box found)
key column: keycolval field
key column value: <?php echo $row_Recordset1['serialno']; ?>
count column: countcol field

The table exists, the fields exist, the file is downloaded successfully, but no record is entered into the table when the download button is clicked. No error is generated. Did I miss a step in setting the download counter up?

Are there any online instructions beside those found here: digital_file_pro.html?

Thanks.
--rayne

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