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Power messenger

Thread began 5/23/2012 8:04 am by info427536 | Last modified 5/31/2012 2:26 pm by info427536 | 879 views | 4 replies

Gizza372666

Tracking email functionality: open and clicked is not working

Hi,
This is third copy of Power Messenger I bought and as I had made some design changes on the previous copy I uploaded the same files on the new website again and then changed the SN. Everything works perfect apart the email report which even though I have open and clicked on a link of an email I sent, the report still shows a blue circle which means that the open and the click functionality doesn't work (can’t track down if the email receiver has opened and clicked on my special offer). Can you please let me know which original files I need to upload on the server in order to make it work without having to re-customise the design/layout and re-upload all the original files?
Thanks

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