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Power messenger

Thread began 5/23/2012 5:04 am by info427536 | Last modified 5/31/2012 11:26 am by Jason Byrnes | 1145 views | 4 replies |

info427536

Power messenger

Is there anyway that can track if email are been placed into the spam email box. When creating an mailing list /template I add an email address for a spam report but never receive one.

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info427536

power

I am still waiting for a reply

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Jason ByrnesWebAssist

it is not possible for Power Messenger to know if the email is going to a Spam Folder, that happens on the client end, and cannot be tracked by the server.


There is a spam reporting servicer that will evaluate the email message and return results showing the probability of an email message being treated as spam. The original service that we where using has changed to be a paid service though.

See this thread for details on how you can change the spam reporting service to a different free one.

showthread.php?t=21175

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Gizza372666

Tracking email functionality: open and clicked is not working

Hi,
This is third copy of Power Messenger I bought and as I had made some design changes on the previous copy I uploaded the same files on the new website again and then changed the SN. Everything works perfect apart the email report which even though I have open and clicked on a link of an email I sent, the report still shows a blue circle which means that the open and the click functionality doesn't work (can’t track down if the email receiver has opened and clicked on my special offer). Can you please let me know which original files I need to upload on the server in order to make it work without having to re-customise the design/layout and re-upload all the original files?
Thanks

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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