close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Contact reply format and jumbled text

Thread began 3/25/2009 7:21 am by Peterson Design Studio - jefferis | Last modified 3/26/2009 11:20 am by Peterson Design Studio - jefferis | 17692 views | 6 replies

Peterson Design Studio - jefferis

Contact reply format and jumbled text

I have a client who has my first test of a contact response form and I ran into 2 problems. 1. The captcha was unreadable. i couldn't read it myself, so I dropped that.
2. She says on Windows Outlook Vista, when she hits reply, the background is black and the text is black, even though it comes in as html with black text on white. When I hit reply on the Mac, Entourage, it is in the same form as it came in, black on white.
3. When someone replied to her corrected reply (she set text to white on black I think), the reply from her customer came back as jumbled or garbage text, like UTF something perhaps.

Wondering what the solution or fix might be.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...