close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Security Code/Capcha Not Showing

Thread began 2/16/2012 1:42 pm by clinton178625 | Last modified 6/12/2012 5:39 pm by clinton178625 | 2206 views | 12 replies


Originally Said By: Jason Byrnes
  the file that generates the captcha image is here:

this path is returning a 500 server error.

most likely this is a permissions issue.

using FileZilla to connect to your ftp server, change the permissions for the webassist/form_validations/WAVT_CaptchaSecurityImages.php file to 755.

you can do this right clicking it in FileZilla and select the Set Permissions option.  

Hi Jason,
Thanks for the reply. I changed the perm settings and it didn't help. After reading the reply above I have also checked with our server tech support and asked if GD has been enabled. At this point they are saying it is either a code or a script error.

The strange thing is, I installed the program the night before last. Immediately after installation I went in and set up one user registration. The captcha appeared fine and the registration went through..
Then yesterday when I tried to set up another registration, the captcha wouldn't show up and so we couldn't set up the registration.

In addition, we keep receiving multiple "welcome to [the site]" and verification emails. So far we have receive them five times for the same registration.

Probably not the same issue...but both odd.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...