Originally Said By: npizzola365988
HI -- I'm having the same problem. I have also tried the PCMS Builder and PCMS serial numbers to see if it worked and it is still nothing. Any help would be appreciated. 
Were you following the instructions word for word? I wasn't. Therefore, I got into trouble.
Here's my story: After talking to support, I went to the the PCMS builder download, and under Support Resources, download the file. I re-read them carefully, something I failed to do the first time, and followed them perfectly. Once I did that, I had no issue. It works perfectly.
In a nut shell, I was uploading CMS and using that serial, when all I needed to do was upload PCMS and use THAT serial.
If, unlike me, you followed those instructions and it still isn't working, then I cannot help.
Peace.
