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I don't get why I'm being charged for the same extensions!

Thread began 2/13/2012 1:49 pm by mrs | Last modified 2/15/2012 4:03 pm by mrs | 450 views | 3 replies

mrs

I don't get why I'm being charged for the same extensions!

Hi, I am sure you've tried to explain this, but as an owner of pretty much every extension you have made, including the eight in this package, I don't get why I am being charged $40 for an update to the same extensions!

Can you explain to me what is new in each of the extensions to warrant me paying the $40 please? From what I've read on this forum, I don't understand why I am having to pay for stuff I already own when the only update is that it has been bundled into one extension/serial.

OK, you say it'll make it easier to integrate new features in the future, and I am sure you will justifiably charge for upgrades then, but this is merely an update isn't it? Is this a case of me having to contact sales and seek special pricing as you have suggested for others?

Thanks.

Mat

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