close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Options & shipping cost not written to database

Thread began 12/06/2011 11:31 am by nancy268153 | Last modified 12/07/2011 8:10 am by nancy268153 | 531 views | 2 replies

nancy268153

Options & shipping cost not written to database

I'm afraid that I cannot find any other threads with this issue?

I am just setting up the PowerStore 4.5 for the first time having upgraded from PS3

When I purchase an item I have the following problems:


  • From Paypal, the emails include the options correctly but do not have the shipping and handling entered in the amount column. However, the total is correct.



  • In the email from PS4 do not show any options, nor does it show any shipping cost and the total is incorrect as the shipping has not been added.
  • when I go into the admin and look at the order there are no options or shipping amounts and the total is incorrect again without shipping added.



I have a test item in the store and I am going through the checkout as a real person (not test mode).
I am using PS4.5 and Paypal Standard, I am in Canada.

Nancy

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...