close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Remove Power Messenger from live server

Thread began 11/30/2011 11:18 am by turk361661 | Last modified 12/02/2011 10:38 am by turk361661 | 759 views | 3 replies



Thanks for the help. I was able to delete the admin_pm.
But the install_pm and webassist folder found inside of it can not be removed. I still get an error similar to the one I sent in my previous email. I also went inside these folders and deleted what I could.
Some folders, could not be deleted.
Attached is a file/directory tree showing my site files and I have powerMessenger expanded so you can see what files could not be deleted.

1. What next? Any advice or should I contact my webhost?
2. Can I install powerMessenger (the correct way) now? Or do I need to wait until I figure out how to remove install_pm directory.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...