Post telephone chat
Have you seen the entry I have made on my private message zone after we spoke last night?
Last night I spoke to the host providers and they cannot offer me a BaseDir switched to OFF because it would cause security issues. They were surprised that you had asked them to do so.
They then sent a second email saying, from memory, that there was a coding fault on line 125 where the "faulty" file was trying to open a non existent file. They believe this is the cause of the captcha image not showing and suiggested that WebAssist would correct this matter - hopefully quickly.
I would appreciate a prompt response.