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Is their a setting that limits the dollar amount of an order

Thread began 8/01/2009 12:11 pm by stevesmith373400 | Last modified 8/05/2009 2:17 pm by stevesmith373400 | 1643 views | 5 replies


Is their a setting that limits the dollar amount of an order

I am wondering if there is a setting int he cart that has limited my customers to a certain dollar amount for their orders. I am hitting a large problem of all my test charges working ( I have used different cards and computers) and some of my customers not able to get to their orders to go through. They receive an error message saying that the sale did not go through. Their attempt never reaches my merchant account so I know that it is a problem with my end. I can and have made several "purchases" from my site and the process works fine. My merchant account made three tests from my site and it worked fine. For now the only thing I can think of is that my amounts are small test amounts. The customers' are higher amounts as they are actually buying stuff. Any help would be greatly appreciated.

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