Test completed - problem still exists
I have tested this using my own email addresses.
I get the email from my .com address but not my .biz address.
I have checked spam filter, and junk mail boxes on the .biz account nothing there.
I then set my spam filter to its lowest setting, put the email address the email is coming from into the white list, and set the preferences to just mark email as junk rahter than delete it.
Still nothing on the .biz address, but ok on the .com address.
Where is this smtp log? Is it at Fasthosts the hosting company?