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Conflict between Cookie Toolkit and ECart?

Thread began 6/27/2011 9:28 am by daniel279790 | Last modified 6/28/2011 10:40 am by daniel279790 | 1130 views | 1 replies


Conflict between Cookie Toolkit and ECart?


Are there any known conflict issues between using the Cookie Toolkit and ECart on the same website.

The website I'm having problems with is an e-commerce one I've designed for a client, it uses the Cookie Toolkit to log customer into their account and Ecart to control the whole shopping process.

It all works fine except for a small minority of customers who seem to be logged out of their account every-time they add a product to their shopping basket. This proves to be frustrating for them if they are adding lots of products to purchase and continuously having to log in every time to get them added to the basket.

I'm struggling to figure out the issue though as every machine (both Mac and PC) I test the site on it all works fine.

Any ideas hints would be grateful, as these customers despite being a minority are moaning to my client that the website is broken!

Many Thanks

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