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Orders not being added to the database

Thread began 6/15/2011 8:30 am by craig158722 | Last modified 6/16/2011 11:46 am by craig158722 | 1121 views | 5 replies

craig158722

Orders not being added to the database

I have installed the latest version of Powerstore and everything working fine with being able to complete a purchase with the order details passing to Paypal then returning to the site.

The problem I am having is that the order isn't being added to the orders or order details tables. Which I would guess also is stopping the order confirmation emails from sending out.

The permissions seem fine for the database as I can login with the details I used while processing the order and I can receive an email verification email and reply to it. When I login using the details I used to order it tells me there is no orders in this account.

I have checked the mysql database and there are no orders.

Can anyone help with this as soon as possible. Usual last minute job from a client and they need to be able to start selling tickets on their website as of today.

The website url is shop/

Many thanks in advance for any help given.

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