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Have uploaded PowerGallery to website but cannot get it to work

Thread began 6/14/2011 6:27 am by richardmendelsohn403705 | Last modified 9/08/2011 12:46 pm by richardmendelsohn403705 | 1398 views | 7 replies

richardmendelsohn403705

Have uploaded PowerGallery to website but cannot get it to work

Last year I uploaded my website including PowerGallery and it worked fine. Two months ago I deleted all the files on the server in order to upload an updated website. Now I have been having all kinds of trouble trying to re-install Powergallery without success.

I have re-uploaded PowerGallery and have experienced the following various problems:
* When the installation page comes up it says php is in safe mode and I should ask my service provider to switch it off. This I do then I get a clear php test.
*Then I enter the necessary server information and database details, but it then tells me I should use an empty database. So I create a new database, which I assume should be empty, but it again tells me it is not empty. So I try again.
*Then I suddenly find I am no longer able to access the installation page and I get this message: 'Server error The website encountered an error while retrieving 1.php. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this web page later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.'
Then I repeat the whole process as above and arrive at the same end result. I just go round in circles getting nowhere.
I have contacted my service provider to discuss the matter, but they say I should ask WebAssist.
Can you help me break the logjam please?

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