SecurityAssist Forgotpassword issue

1/24/2012 4:16 pm | #1 chiakioda428401

Problem 1
Getting error "Your email address could not be found in our records. Please try again."
Under the security assist email password behavior the database connection and table are set to users where users' registered data is stored in (currently I registered myself to test)
The Look up column is set to User email with no encryption, and User name is also set to UserEmail without encription.
When I see the database table I can see the data I registered, but somehow the forgotpassword.php can not read the data. I have been struggling with this almost 24 hours without sleep.

Problem 2
to send email from the php file, I need to set up smtp sereve, but I beleive the smtp server need authentication, but there is no option for that.
If I set as PEAR mail, I get error something like this,
"Parse error: syntax error, unexpected T_IF, expecting T_STRING in E:\xampp\htdocs\chabuta\webassist\security_assist\mail_php.php on line 88"
We are using justhost for hosting and I contacted them but they can't do tech support at all, the person I talked with didn't even know what smtp is.

I beleive problem 1 is independent problem, as it is the error before the email sending.
I am attaching forgotpassword.php and mail_php.php file and security assist setup window shots.
Thanks,

Attached Files

forgotpassword issue.zip

1/25/2012 7:35 am | #2 gary.brett434358

Originally Said By: chiakioda428401

Problem 2
to send email from the php file, I need to set up smtp sereve, but I beleive the smtp server need authentication, but there is no option for that.
If I set as PEAR mail, I get error something like this,
"Parse error: syntax error, unexpected T_IF, expecting T_STRING in E:\xampp\htdocs\chabuta\webassist\security_assist\mail_php.php on line 88"
We are using justhost for hosting and I contacted them but they can't do tech support at all, the person I talked with didn't even know what smtp is.

I beleive problem 1 is independent problem, as it is the error before the email sending.
I am attaching forgotpassword.php and mail_php.php file and security assist setup window shots.
Thanks,

Hi, if it helps I had this issue yesterday using Windows 7 Pro & WAMP. I got round it by editing the php.ini file, look for section as below:

[mail function]
; For Win32 only.
; smtp
SMTP = ***.***.***.***
; smtp-port
smtp_port = 25

; For Win32 only.
; sendmail-from
sendmail_from = email@youraccount.co.uk

This is using an internal Exchange box on our LAN, not sure if it will work with Gmail, Yahoo etc due to authentication? Failing that can you upload to your hosting account to test? Save code below into php file in your site root or upload to hosting and just run browser, helped me identify if the issue was WA exte3nsions or my setup!

<?php
// Test PHP Email script by Nate Baldwin, www.mindpalette.com
unset($email);
unset($message);
$errors = "";
$formStatus = (isset($HTTP_POST_VARS['formStatus'])) ? $HTTP_POST_VARS['formStatus'] : "";
if ($formStatus == "submitted") {
$email = (isset($HTTP_POST_VARS['email'])) ? $HTTP_POST_VARS['email'] : "";
if ($email == "") $errors .= "Please enter your email address before submitting form.<br>\r\n";
$emailPattern = "^[A-Z0-9._-]+@[A-Z0-9._-]+\.[A-Z]{2,4}$";
if ($email != "" AND !eregi($emailPattern, $email))
$errors .= "The email address entered does not to be a valid address for testing.<br>\r\n";
if ($errors == "") {
$subject = "PHP Email Test";
$message = "If you receive this email, your server has successfully sent an email using PHP.\r\n";
@$mailStatus = mail($email, $subject, $message);
if (!$mailStatus) $errors .= "Server error - PHP has not been configured to send out emails yet, sorry.<br>\r\n";
}
}

?>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

<html>

<head>
<meta http-equiv="content-type" content="text/html;charset=iso-8859-1">
<meta name="generator" content="Adobe GoLive">
<title>Test PHP Email Configuration</title>
<style type="text/css" media="screen"></style>
</head>

<body bgcolor="#ffffff">
<div align="center">
<h1>Test PHP Email</h1>
<p>To test your server's PHP email configuration, enter your valid<br>
email address below and hit the "test now" button.</p>
<hr width="75%">
<form id="FormName" action="#" method="post" name="FormName">
your email address: <input type="text" name="email" size="32"> <input type="hidden" name="formStatus" value="submitted"><input type="submit" name="submitButtonName" value="test now">
</form>
<?php
if ($formStatus == "submitted") {
if ($errors != "") {
print("
<hr width=\"75%\">
<span class=\"error\"><strong>ERROR:</strong><br>
$errors</span><br>
 <br>
");
} else {
print("
<hr width=\"75%\">
<span class=\"success\"><strong>Success!</strong><br>
Email message has been sent.<br>
If you do not receive your email, try a different address.<br>
If still no luck, your server's outgoing email may not be working right.<br>
 </span>
");
}
}
?><br>
 <br>
 <br>
 <a href="http://www.mindpalette.com">www.mindpalette.com</a><br>
 </div>
</body>

</html>

1/25/2012 7:52 am | #3 Jason ByrnesWebAssist

in the email server settings, you have used "(&0)" as the path to pear, the organization and the x-mailer. using this for the path to pear is causing the pear error, it is also causing the other email not found error.

for the path to pear, you can usually leave it blank if the host has properly configured the php server t look in the pear install directory. other wise, you will need to enter the server path to the pear package, your host will need to tell you what the correct path is.

1/25/2012 1:58 pm | #4 chiakioda428401

Thanks Gary and Jason,
Gary,
I will save that and keep it if I need it in the future, right now I am overwhelmed with code lol

for sending mail function I guess it cause lots of issue using xampp locally?
I have very basic question, there is 2 ways on the setting of securityassist email password, one is just "mail", and the othe is "pear mail using smtp".
The second one is to use php package for smtp authentication.
I don't know the first one. If it woks the first one looks easier?
What is the first one and how does it work?

1/25/2012 2:02 pm | #5 Jason ByrnesWebAssist

the mail option uses the standard php mail() function for sending the email.

It does not allow for passing authentication to the smtp server.

if your smtp server requires authentication, you will need to use the Pear mail for SMTP option.

1/25/2012 2:05 pm | #6 chiakioda428401

also what is this error if I set pear mail??
"Parse error: syntax error, unexpected T_IF, expecting T_STRING in E:\xampp\htdocs\chabuta\webassist\security_assist\mail_php.php on line 88"
I am attaching the file again,
thanks

1/25/2012 2:14 pm | #8 Jason ByrnesWebAssist

like i said in my initial response:

"in the email server settings, you have used "(&0)" as the path to pear, the organization and the x-mailer"

you need to use valid input for those settings, (&0) is not valid input for the path to pear, the x-mail or the organization.

1/25/2012 5:10 pm | #10 chiakioda428401

I just noticed that if I set to the pear mail, products_insert, update, and related pages get the same error message.

"Parse error: syntax error, unexpected T_IF, expecting T_STRING in E:\xampp\htdocs\chabuta\webassist\security_assist\mail_php.php on line 88"

Those pages has nothing to do with send mail script??
Too strange.

If I set to php mail (), products_insert, update, result pages work normally
But I think I need to use smtp auth mail with pear after all, so would you please check if there is something wrong with the mail_php.php file, which I attached before and supposedly causing the issue?
Thanks

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SecurityAssist Forgotpassword issue

1/24/2012 4:16 pm | #1 chiakioda428401