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not installing

Thread began 2/21/2012 8:49 am by randyw2394710 | Last modified 2/22/2012 3:46 pm by Jason Byrnes | 1006 views | 3 replies |

randyw2394710

not installing

i have dreamweaver cs4 ive installed the extention, when i go to the screen for the activation it is blank screen, (brown)

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Jason ByrnesWebAssist

was Dreamweaver closed when you did the installation?

have you tried Deleting the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf


if you continue having problems, what other extensions, Including version numbers are installed in the extension manager?

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randyw2394710

yes dream weaver was closed i cant find that cache file in configuration
i have dreamweaver cs 4

cookies toolkit 3.1.2
cssform builder 2.0
data assist 2.0.7
design extender1.01
dynamic dropdown 2.74
ecart 4.5.2
form tool kit 1.0.0
search boss 1.0.0
security assist 1.19
site assist professional 1.0.7
surveyor1.0.5
theme-it 1.0.1
validation tooltips fpr spry 1.0.1

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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