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PayPal Website Payments Pro API Permissions Not Working

Thread began 1/28/2010 1:19 pm by lisa90729 | Last modified 3/11/2010 5:49 pm by Eric Mittman | 2429 views | 19 replies |


PayPal Website Payments Pro API Permissions Not Working

Using eCart 4

I was very careful to put in my correct Website Payments Pro username, password and signature...

BUT they are not working. I do a test and I get is "Transaction not completed".

I've double checked numerous times with the my PayPal account. PayPal said that it seems to be the integration of the PayPal Credentials into eCart.

What could be the problem?

I'll send a screen capture that shows my PayPal API and what I set up in eCart4.

The information is exact on the following pages.

· checkout.cfm
· confirm.cfm
· pp_confirm.cfm

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Eric Mittman

In order to understand why you are getting a failed Payments Pro transaction you will need to add in the full request and full response bindings to your failure page.

To do this open up your failure page, either pp_checkout_failure, or checkout_failure. In here you will need to add the full request and full response bindings into the code on the page. Here is the code to add.

For Direct Payment add these into the checkout_failure.php

<?php echo(PP_DirectPayment_Result("Full Request")) ?>

<?php echo(PP_DirectPayment_Result("Full Response")) ?>

For Express Checkout add these into the pp_checkout_failure.php

<?php echo $WA_PP_ECO_DoResult->fullRequest?>

<?php echo $WA_PP_ECO_DoResult->fullResponse?>

When you test the checkout after applying this you will get the full request that was sent and the response. In the response you should see all the information about the error message.

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Do you have a coldfusion version of the code?

I'm using coldfusion. Please send that version of the code.


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Tried the PHP Code... And the "Full Response" doesn't even show

I still need the ColdFusion version of the "Full Response" code.

BUT... I tried the PHP code to dispaly the full response and it doesn't output ANYTHING.

I just get...

Transaction Not Completed
We're sorry
Your transaction could not be completed.

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eCart 4

Laura Savelli told me to mention that I'm using eCart 4.

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PayPal's Due Express Checkout API Call not being activated

I called up PayPal for testing and they said that the API Calls are working properly exept for the 3rd Call (Due Express Checkout).

The error is being submitted by the cart.

Here is the link to my TEST site: AStore1/

I can't sell it to my client if it's not working with PayPal Website Payment Pro.

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Eric Mittman

You will need to add in the full request and full response to the pp_checkout failure page. Here is the code to add to the page:


Here is the direct pay code also just in case you need that:

<cfoutput>#PP_DirectPayment_Result("Full Request")#</cfoutput>
<cfoutput>#PP_DirectPayment_Result("Full Response")#</cfoutput>

These values should be available to you in the bindings tab for the checkout. You can just drag and drop them onto the page wherever you would like to see them. If you have any further trouble with this or cannot determine what the error is telling you let us know and we will look into this with you.

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Testing Now

Thank You.

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Results of Test

This is what came through from the test.

Please respond as soon as you can.

Variable PP_DIRECTPAYMENT_RESULT is undefined.

The error occurred in C:\Websites\147894ca7\AStore1\checkout_failure.cfm: line 36

34 :
35 : <br /><br />
36 : <cfoutput>#PP_DirectPayment_Result("Full Request")#</cfoutput>
37 : <br /><br />
38 : <cfoutput>#PP_DirectPayment_Result("Full Response")#</cfoutput>

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Eric Mittman

I have opened a ticket for you on this issue so that we can look into it further and exchange some files. To update the ticket please login to the site and visit your support history.

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