close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Email not functioning when entered in all CAPS

Thread began 1/27/2010 6:37 pm by grantr281040 | Last modified 1/27/2010 8:25 pm by Dani Chankhour | 584 views | 1 replies |

grantr281040

Email not functioning when entered in all CAPS

OK....I admit this is very strange but it happened.....a lot!

For some reason when some clients would place orders we would receive payment notification from PayPal but we would NOT receive (nor would our clients) the universal email "receipt" that contained all of the order details.

The only constant that we had between those that received our "receipt" emails and those that did not was the PayPal payment receipts. When we started to investigate we found that all of those that did NOT receive "receipt" emails were people that typed in all of their information in ALL CAPS versus Caps Lowercase.

We sampled about 1000 orders so it was a very good sample.

So....Why would someone submitting an order in ALL CAPS cause the universal email not to trigger?

Any ideas?

Thanks for all!

Grant

Sign in to reply to this post

Dani Chankhour

Good work, i was able to reproduce the same issue you are having when you enter all capital email address.

To fix this issue:

open the MailFormatting_PHP.php file which is located in your WA_Universal_Email folder and look for this line of code:

if ($testAddress != "") {

and right above it place this line of code:

$testAddress = strtolower($testAddress);

So you should have:

$testAddress = strtolower($testAddress);
if ($testAddress != "") {

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...