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Form Response Help

Thread began 1/27/2010 12:03 pm by richgrant210403 | Last modified 1/28/2010 1:50 pm by Dani Chankhour | 1627 views | 3 replies |

richgrant210403

Form Response Help

Hi there,

I'm having some issues with your contactus.php form. The form will not send me the users populated information.

I uploaded all the necessary folders and files located in your ContactForm_GMC directory. Also, I made the necessary updates in the global config file. What's confusing me is that I tested your system with another hosting company and it worked fine.

For some hosting companys do you have to include port numbers in the WA_Globals.php file? I tried numerous email server id's...Can you kindly give me some direction to make this work? Thanks very much - Rich

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Dani Chankhour

The set up for each hosting provider could be different, and it is based on the email server that is setup. for most user, leaving this setting as as should work:

$WAGLOBAL_Email_Server = "" ;

but for some users their hosting provider, requires authentication for mail server and this case, then would need to get the outgoing mail server setting and place it here:

$WAGLOBAL_Email_Server = "" ;

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richgrant210403

waltzing except

Hi Dani, Thanks for the quick response. I did try that configuration first $WAGLOBAL_Email_Server = "" ; and it didn't work. Then I tried various other paths like $WAGLOBAL_Email_Server = "smtp.domain.com"; and that didnt work. Do you have any other ideas, maybe adding a port? thanks, Rich

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Dani Chankhour

You should not have to add a port number to get mail to work.

On thins you could check if you can actually send email on your server. here is a script that you could test on your page:

<?php
$to = "someone@example.com";
$subject = "Test mail";
$message = "Hello! This is a simple email message.";
$from = "someonelse@example.com";
$headers = "From: $from";
if(mail($to,$subject,$message,$headers)) {
echo "Mail Sent.";
}
else {
echo "Mail was not sent";
}
?>

and if you get the "Mail Sent" message, then you have mail running but if you get "Mail was not sent" then you don't mail server and you need to contact your server provider.

The script is the simplest form of sending emails.

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