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eCart 5 Checkout Wizard - no email option

Thread began 1/21/2010 3:12 pm by rob75685 | Last modified 4/28/2011 8:25 am by Jason Byrnes | 1623 views | 3 replies |

1/21/2010 3:12 pm | #1 rob75685

eCart 5 Checkout Wizard - no email option

hi there

I've just purchased eCart 5 and am very pleased to find it much easier to setup and use than eCart 4. At last proper support for SagePay!

I have one issue so far - I have Universal Email installed, but when using the Checkout Wizard I get no email option at all... this was advertised in your video walkthrough

Using DW CS3, Mac OSX 10.6.2

thanks

1/21/2010 4:12 pm | #2 Jason ByrnesWebAssist

The email reciept option is only available when using a Local checkout method. The SagePay methods are all Remote Checkout methods.

4/28/2011 7:29 am | #3 WhiteJC

Hi Jason

will an email option be provided for remote methods in future versions?

4/28/2011 8:25 am | #4 Jason ByrnesWebAssist

No, with remote checkout the email receipt should be handled through the gateway.

Part of the reason for this is that most remote checkout methods are not real time.

with paypal standard, when an order is placed, the transaction is put into a queue, it can take seconds or even days for the transaction to processed with the bank and the funds placed in your account.

you would need to configure your account to make an IPN post to your site, and set up the IPN page to send the email receipt.

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