Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › Design Extender › CSS Sculptor › CSS Sculptor 3.0 No Interface Display

CSS Sculptor 3.0 No Interface Display

Thread began 1/18/2010 1:19 pm by nfraleigh345155 | Last modified 1/29/2010 3:38 pm by Jimmy Wu | 1231 views | 2 replies |

1/18/2010 1:19 pm | #1 nfraleigh345155

CSS Sculptor 3.0 No Interface Display

OnJan. 18/10, I upgraded to CSS Sculptor 3.0 from 2.0.
I un-installed 2.0 and installed 3.0, using the extension manager.
Started the extension from Dreamweaver CS4, I put in my serial code, was accepted but when the display refreshed I have no interface, just a blank box with "Eric Myers CSS Scupltor" displayed in the title bar.
I have deleted the WinFileCache.dat file, un-installed and re-installed the extension several time, deleted the WinFileCache.dat file each time, resatred my computer, to no avail. Same blank screen.
Extremely frustrating!! Please advise.

1/19/2010 3:49 pm | #2 Jimmy Wu

I have opened up a backend ticket to take a further look at this issue with you. You can check this ticket by logging in to your account on www.webassist.com and checking your support history.

1/29/2010 3:38 pm | #3 Jimmy Wu

We were able to determine the issue was caused by some presets leftover from Sculptor V2. After uninstalling v3 and removing the presets and then re-installing, the issue was resolved.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.