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Manage Images - Select an image issue

Thread began 1/10/2010 5:43 pm by Ian | Last modified 1/19/2010 7:57 pm by Eric Mittman | 1154 views | 5 replies |

Ian

Manage Images - Select an image issue

Hi,

I have an installation of Power Gallery but there is a problem with the manage images section.

When I click on some images it doesn't update the info pane, so I can't edit the details. It also doesn't allow me to delete, bring up the rotate options but it will let me drag to reorder.

Any ideas? I've had a look through the code and I can't see why this might happen.

This isn't gallery specific, it happens across all galleries. Images are all JPGs.

Thanks
Ian

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Eric Mittman

Is this only happening for you with certain images? If so please post back with one of these images so that we can do some testing with it to see if we can reproduce the results you are getting.

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Ian

Hi,

Let me know your support email address and I will send you over the URL and user name and details.

Thanks
Ian

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Eric Mittman

I have opened you a ticket on this so that we can exchange some info in private. To update your ticket please login to WebAssist.com and visit your support history.

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davidchamberlain137727

Similar Problem

I have noticed a similar problem specifically after deleting images in Manage Images. Typically I can't click on on or more images and bring up the details. There is also a rarer problem that I the amount of the text in the desc column causes the desc field to scroll then the last line can't be scrolled to.

Generally doing a refresh corrects this.

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Eric Mittman

David, have you encountered this problem where the images are not rotating or deleting correctly like this other user? If you have any insight on how I can get this same functionality to occur please let me know so that we can investigate this issue.

It does not seem that the gallery that is having these problems acts any differently when the page is refreshed. If you have encountered this yourself and have an image that causes this problem for you or some steps that will create this issue let us know and we will check into it.

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