Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › PowerStore › Powerstore General / Announcements › Product Image Upload Not Working

Product Image Upload Not Working

Thread began 1/04/2010 9:40 pm by Nigel | Last modified 1/05/2010 10:41 am by Nigel | 1677 views | 4 replies |

1/04/2010 9:40 pm | #1 Nigel

Product Image Upload Not Working

Upload works if I try with a 60kb file, but when I'm uploading a product image 1,800 kb I get:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 14592 bytes) in /home3/livewel2/public_html/WA_DigitalFilePro/HelperPHP.php on line 844

I've upped all the relevant config settings that I've found in php.ini to no avail, including:

upload_max_filesize = 60M
post_max_size = 60M
max_execution_time = 120
max_input_time = 120
memory_limit = 120M

I have GD 2.2.1 installed.

Any ideas?

1/05/2010 9:19 am | #2 Jason ByrnesWebAssist

The error indicates that the memory_limit is set to low.

increase the memory_limit to 256M:
memory_limit = 256M

1/05/2010 9:54 am | #3 Nigel

Same Error

Thanks for the reply Jason. I tried that and still get the same error. PHP settings:

test.php

I think PowerStore came with DFP1, should I try update it with DFP2 or will that get messy? Advantage of DFP is auto thumbnail.

Thanks for your help.

1/05/2010 10:31 am | #4 Jason ByrnesWebAssist

no,Power Store comes with DFP 2 already. The problem occurs when trying to re size the image, image re size was not available ion DFP 1.

Looking at the error, I dont think the memory limit settings are being increased. The first part of the error is reporting the memory_limit in bytes:

Allowed memory size of 33554432 bytes exhausted

33554432 bytes = 32 Megabytes

lets try setting the memory limit using the ini_set command. add the following at line 1:

php:

<?php
ini_set('memory_limit','256M');
?>

to check that the memory limit is being changed, add the following after the <body> tag:

php:

Memory Limit:<?php echo(ini_get('memory_limit')); ?>

1/05/2010 10:41 am | #5 Nigel

Thanks!

Thanks Jason. You were right, the limits were not being raised. Although I changed the settings on the php.ini in the public_html directory, these were not getting applied to the Admin sub directory. I copied the php.ini there and it seems to be working. I thought the php.ini in the root would automatically get applied to sub directories but it seems to depend on the way the server is configured (HostMonster) and my config requires the php.ini be applied to all sub directories.

Thanks again for the solution and the quick response.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.