close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

eCart Not Passing Checkout Data to Database

Thread began 5/03/2009 8:53 pm by duncanc213061 | Last modified 9/30/2009 12:39 pm by Ray Borduin | 1554 views | 6 replies |

duncanc213061

eCart Not Passing Checkout Data to Database

I am currently using eCart 4.16 in ASP.

When testing the cart and associated processes, all of the pages display as they are supposed to, but will not pass the order information to an Access database.

I have tried everything I can to bind the checkout page to the database, but nothing seems to work.

I have used the PayPal Website Payments Pro, and then removed all PayPal references.

Additionally, the confirm page will not send an email.

I get no errors, and when I reach the success page, everything looks normal.

Sign in to reply to this post

Ray BorduinWebAssist

How are you getting to the success page? It should be in the redirect of the server behavior that sends the email and the form action of the checkout page should point to the checkout page with the email and store cart summary server behaviors applied.

Sign in to reply to this post

eleni321787

eCart Not Passing Checkout Data to Database

We would like to thank Ray last time for helping us resolving our email receipt issue last time. Now, we are experiencing another issue and we need your help.

We have ecart store with php and Payflow pro gateway. We don't get errors when we reach the success page, but data are not passed to the database. Everything looks normal. The transaction went through successfully, we got the email receipt and success page but no data in the database. The database is MySql and we tested the insert data from another form into this database and it is working but ecart is not passing the data. Can you help us with this issue please?

Thank you,

Eleni

Sign in to reply to this post

Ray BorduinWebAssist

Maybe a redirect in the emial code that takes you off the page before the database information is stored.

Most likely that is the issue. Make sure the redirect field is blank for any email, or other server behaviors besides the local checkout, or the last server behavior on the page.

Sign in to reply to this post

eleni321787

eCart Not Passing Checkout Data to Database

I have tried to apply the insert data on the cart.php, checkout.php and confirm.php page, but the data are not passed to the database. Like you said, I have left the redirect field blank but did not work. Please let us know.

Sign in to reply to this post

eleni321787

ecart not passing data to the database

Shall open support ticket for this issue? Please let us know.

Sign in to reply to this post

Ray BorduinWebAssist

An incident has been opened to look into this with you further.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...