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PayPal SuccessWithWarning problem

Thread began 12/16/2009 10:09 pm by Roland Rogers | Last modified 12/17/2009 1:57 pm by Eric Mittman | 2453 views | 1 replies |

Roland Rogers

PayPal SuccessWithWarning problem


A client's eCart connected to PayPal via Direct Payment has been working just fine for a couple of years. Recently they have been reporting way more multiple payments than normal, and have to issue refunds. I looked in to it and part of the problem is that PayPal now issues a SuccessWithWarning after processing a card which triggers the failure page.

Anyone else notice this problem and have a workaround? In eCart you enter a success page and a failure page but can not seem to trap more specifically for this SWW error.

Help is very much appreciated.

- Roland

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Eric Mittman

PayPal occasionally updates the way the checkout systems work and we try to make sure that eCart get's updated to work with the changes. I seem to recall an update that was released for eCart some time ago that accounts for this success with warning response.

To update the current checkout you should start with a copy of the checkout pages and try reapplying the local checkout server behavior with the latest release of eCart. You should then run some test transactions through the sandbox to ensure that the checkout is functioning properly.

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