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Universal email not installing!

Thread began 12/14/2009 4:02 pm by johnandpenny361633 | Last modified 1/03/2010 9:54 pm by Office Guy-172461 | 1185 views | 6 replies |

12/14/2009 4:02 pm | #1 johnandpenny361633

Universal email not installing!

After install with adobe extension manager icon not showing in the web assist menu???

12/14/2009 4:34 pm | #2 Jimmy Wu

Are you trying to access Universal email through Insert->WebAssist->Universal Email?

You can also try accessing Universal email through the Server behavior panel.

12/22/2009 5:35 pm | #3 saritacriley394291

Also having this problem

After installation of universal email - it is greyed out and not accessible. I have not even entered by authentication code... any ideas?

12/22/2009 6:11 pm | #4 neilo

Hi,

First check that your site is correctly set up, - see this thread: showpost.php?p=20333&postcount=2

12/22/2009 6:21 pm | #5 Jimmy Wu

As neilo said, you will need to have a page open that has a server language specified. If you do not have this set up, Universal Email will be grayed out. Please let us know whether or not this was the issue.

1/03/2010 9:20 pm | #6 mexicomikenelson397559

Cannot use on html page?

I had the same problem, then created a php page and Universal Email opened fine. But I am rather disappointed as this was supposed to be easy to use and I wanted to use it on my html forms. So now I have to use all my forms in php? Surely I am missing something here.

Trying to use this in conjuction with CSS FormBuilder, which does not require you to go to php to create a form. Thought this would just add the verification and database functionality to exiting forms.

1/03/2010 9:54 pm | #7 Office Guy-172461

Web servers have to know when to process PHP code. The standard way to do this is to put it on a page with a .php extension.

See this thread for more information:
showthread.php?t=8703

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