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Another Paypal Error Thread

Thread began 12/12/2009 9:39 am by info145869 | Last modified 12/16/2009 6:10 pm by Eric Mittman | 1171 views | 6 replies |

info145869

Another Paypal Error Thread

Okay so i have been able to run the checkout wizard but upon entering the paypal website i get an error message

This transaction cannot be completed

Thats it..

How is this being troubleshooted ? Using paypal express

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info145869

Is there any option of paid support, so these things can be addressed in a timely fashion ?

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Eric Mittman

In order to understand why you are getting a failed Payments Pro transaction you will need to add in the full request and full response bindings to your failure page.

To do this open up your failure page, either pp_checkout_failure, or checkout_failure. In here you will need to add the full request and full response bindings into the code on the page. Here is the code to add.

For Direct Payment add these into the checkout_failure.php

php:
<?php echo(PP_DirectPayment_Result("Full Request")) ?>

<br/><br/>
<?php echo(PP_DirectPayment_Result("Full Response")) ?>



For Express Checkout add these into the pp_checkout_failure.php

php:
<?php echo $WA_PP_ECO_DoResult->fullRequest?>

<br/><br/>
<?php echo $WA_PP_ECO_DoResult->fullResponse?>



When you test the checkout after applying this you will get the full request that was sent and the response. In the response you should see all the information about the error message.

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info145869

The error is not being displayed on any of my error pages but on the paypal page itself

I press the express checkout button after which i am redirected to PP, asked to log in, and than it fails.

Thanks

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Eric Mittman

Can you make test transaction using the credit card checkout? When you are testing the Express Checkout and you get to PayPal to sign in are you successful in signing in? What happens immediately after you sign in, do you see an order to confirm the details of? Do you get sent back to your site? Also what is the full and exact error you are receiving and what is the URL of the page you are getting the error on? Please also let us know if you are using sandbox or live transactions.

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info145869

Eric

I can not log in into paypal from where i am redirected to. It doesn't let me in.
After i enter my usrname/pass it fails and says transaction can not be completed

I can log in normally.

I gladly send you the URL via PM


I called Paypal they said its an error in the cart and they don't troubleshoot or have an error message

In paypal documentation one error message relates

Transaction refused because of an invalid argument. See additional error messages for details

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Eric Mittman

I have opened a ticket for you on this issue. To update the ticket please login to the site and visit your support history.

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carleneBeta Tester

This post has been deleted.

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