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Can't Install

Thread began 12/08/2009 9:21 am by snap320984 | Last modified 12/09/2009 10:17 am by Jimmy Wu | 3308 views | 12 replies |

12/08/2009 9:21 am | #1 snap320984

Can't Install

I can't even get this to install - so far it is hanging up on step 4 - Watermark. I have given the entire gallery folder the permissions of 777 as well as the connections folder, but nothing. If I skip watermarking and go to install images and point it to the images folder - same thing...just says error.

12/08/2009 9:26 am | #2 Justin Nemeth

Can you check if you PHP is running in safe mode? If so, try turning that off and installing again.

-justin

12/08/2009 9:40 am | #3 snap320984

Won't Install

How do you do that? I haven't had any other problems installing programs that use MySQL and PHP - all my control panel says is: PHP 5.2.2 how do I see if it is in safe mode?

12/08/2009 9:53 am | #4 Justin Nemeth

Make a php page and put <?php phpinfo(); ?> in it. View that page in a browser and you can check the safe mode setting.

-justin

12/08/2009 9:57 am | #5 snap320984

Can't Install

Yes, the PHP Safe mode was set to off

12/08/2009 10:05 am | #6 Justin Nemeth

What is the exact error message you are getting on each of the steps you mentioned?

12/08/2009 10:09 am | #7 snap320984

Can't Install

Under the Add Watermark Title - is just the big red word "ERROR" - If I try to skip the step (which I don't want to do) and go to install images and go to my images folder - I get the same big red "ERROR" under Import Images

12/08/2009 10:24 am | #8 Jimmy Wu

Could you take a screen shot of the page that errors after it errors and post it up here please?

12/08/2009 10:29 am | #9 snap320984

Can't Install

Error shot attached...you can see, all it say is ERROR

12/08/2009 12:38 pm | #10 snap320984

Can't Install

Well...after back and forth...now nothing? My web page is sitting blank with an error while I was trying to get this up today...is someone looking into this or can offer more help?

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