close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Unable To ADD GALLERIES

Thread began 12/07/2009 1:53 pm by melissatrippel143962 | Last modified 12/07/2009 4:52 pm by neilo | 1641 views | 11 replies |

melissatrippel143962

Unable To ADD GALLERIES

There is no option for me to add galleries, it says to add galleries just click "add gallery" but there is no option to "add galleries"

AND the text is all jumbled up in my admin area, the text is in one straight line where words are cut off

Thanks

Sign in to reply to this post

Justin Nemeth

When you first log in to the admin, there should be a button to add galleries on the top right of that page. Please post a screenshot of what the page looks like after you log in. What browser are you using?

-justin

Sign in to reply to this post

melissatrippel143962

Screenshot of Admin Area

I have attached a screenshot of my admin area

Sign in to reply to this post

Justin Nemeth

What browser and version are you using? Can you try using another browser and see if that makes a difference?

Sign in to reply to this post

melissatrippel143962

Using Firefox

Mozilla Firefox newest version, I will try using another one. I dont have any others installed on my mac, is there one you recommend?

Maybe Netscape?

Sign in to reply to this post

Justin Nemeth

Safari is included on your mac, so give that one a try. FYI, Netscape doesn't really exist anymore, Firefox has taken its place.

Do you have any Firefox extensions installed? There could be a conflict that is affecting how PowerGallery looks. I use Firefox, Chrome, and Safari on my mac and all of them render PowerGallery like it should.

Can you also try going to the powergallery-demo.com site and see if that renders the same way for you?

-justin

Sign in to reply to this post

melissatrippel143962

Internet Explorer

Internet Explorer wont even let me log in

Sign in to reply to this post

Justin Nemeth

Mac Internet Explorer has been discontinued for several years now, so that is expected it's not going to work in that browser at all.

-justin

Sign in to reply to this post

melissatrippel143962

Works on IE PC

It works fine on a PC in IE, a little inconvenient for me, has anyone else had the issue of the PowerGallery not working on a Mac with Firefox, there should be a patch for this

Thanks

Sign in to reply to this post

Justin Nemeth

It would be helpful to know the exact OS, browser, and version you guys are having problems with. That way we can look into it better. PowerGallery was tested across Firefox, Safari, Chrome, IE on windows and mac and all of those rendered the CSS as expected.

Melissa, did you try Safari on your mac?

-justin

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...