close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

User Interface Error

Thread began 12/06/2009 4:39 pm by cwilhite352571 | Last modified 12/08/2009 3:07 pm by Jason Byrnes | 1334 views | 6 replies |

cwilhite352571

User Interface Error

When I start the CSS Sculptor, the serial number validates fine; however, this is what the user interface menu looks like. There are no buttons and no functionality. In fact, the only way to get out of the screen is to hit ESC. This also happens with the Preset Manager.

I have tried all of the tricks: deleting the .dat file, deleting the Configuration file and reinstalling, etc. etc.

Can someone please help??????

I have a Mac running OSX version 10.5.8 with Dreamweaver CS4

Thanks

Sign in to reply to this post

Jimmy Wu

Have you run any Mac updates recently?

Also, if you scroll down and click on the broken images, that doesn't work either? Have you had any previous versions of Sculptor installed prior to installing this version? If you did, did those work for you?

Sign in to reply to this post

Jason ByrnesWebAssist

What version of CSS Sculptor are you using?

This is a problem that was introduced with Quick Time Version 7.6. The issue has been fixed in newer versions of CSS Sculptor, Please visit the Download center to download the most recent version of CSS Sculptor, if you have a previous version installed, make sure to uninstall it from the extesnion manager before installing the newer one.

Sign in to reply to this post

cwilhite352571

I have updated all of my mac software. It checks daily and stays up to date.

CSS Sculptor is 3.0.0. It is the most recent version available to me in my downloads. I have never had a previous version of CSS Sculptor. I have uninstalled and reinstalled...doesn't work.

Also, the links do not work and nothing shows in the menus.

Should I uninstall and reinstall quicktime?

Sign in to reply to this post

Jason ByrnesWebAssist

What links are you referring to that dont work?




do you perhaps have special characters like an apostrophe in your system hard drive name, for example "Jason's Mac"?

Sign in to reply to this post

cwilhite352571

All of the areas where the buttons in the images that i attached before didn't load will not work. The UI is completely unresponsive except for pressing esc to close the window. I don't get any javascript errors either.

There is no apostrophe or special characters in the name of the computer.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue with your to find the solution. to view and edit your support ticket, please log into your support history:
supporthistory.php

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...