close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Activisation problems

Thread began 12/03/2009 10:22 am by matt379371 | Last modified 12/03/2009 5:37 pm by Eric Mittman | 1174 views | 1 replies |


Activisation problems

Dear all, (esp Technical support!)

I've got all the serial numbers of the software I've bought which includes a number of suites and every time I enter the serial number to the activation box that's all fine - tick at the end - but I never get the button at the bottom of the box to allow me to activate the programs/extensions - therefore I can never use the software - I'm wanting a refund immediately unless this can be fixed quick - and I mean quick now as I've got a site which needs to go live this weekend



Sign in to reply to this post

Eric Mittman

If you have your DPI settings any higher than 96 then you can have problems seeing all of the interfaces that appear. What are your DPI settings and resolution, also what exactly do you see in this interface?

This information would be very helpful to have listed especially if others experience a similar issue. Also please include a screen shot if you can of what you see in the activation screen.

I have already opened a ticket for you on this so that I can get you some license files. To update the ticket login and visit your support history.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...