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CC Number not transferring to email

Thread began 11/30/2009 12:15 pm by info145869 | Last modified 12/02/2009 1:37 pm by Jason Byrnes | 2470 views | 14 replies |

info145869

CC Number not transferring to email

I have the cart built and the credit card info is not being emailed. Actually the email received shows a CC number of xxxx xxxxx xxxx xxxx . I have a static cart with 3 products.

Also if this is a feature and i want to write the whole order into the database, at what page am i doing this ?

Thanks

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Jason ByrnesWebAssist

Credit card numbers should never be sent via email or stored in a database. to do so is a huge security risk and could result in the clients identity being stolen.


if you have a database connection configured and are using the eCart Checkout wizard, you will be prompted to configure how the order is stored in the database.

The order will be stored on the confirm page.

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info145869

appreciate your input, but its not really answering my question. I have no database, its a static cart.

If i now have to create a database and store the order afterwards , since everything else is done, on what page do i best do it. I prefer to have it emailed though.

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Jason ByrnesWebAssist

The information should be stored in a database.

depending on how you have configured checkout, the information should probably be stored in a database on the confirm.php page.

Just be ware: In most cases, it is illegal to store credit card information in a database. You should only be storing the customers billing and shipping address and the items they purchased.

credit card numbers should also not be transited through email.

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info145869

so i can not email the info but also not store it so how would i get the info to someone who processes the cards in house?

the question still remains that the email CC is not going through but only has stars. how do i fix

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Office Guy-172461

That's why gateways exist and why they charge for the service.

If you want to do it yourself, I would read up on it here:
PCI Security Standards Council
www.pcisecuritystandards.org/

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info145869

i am aware why they are there but some people like to process inhouse and NOT pay an extra fee, and with all dues respect i was not looking for a lecture about CC safety but how to resolve a problem which is gthe CC info transferred as stars in the email.

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Office Guy-172461

This is the question I was answering.:

Originally Said By: info145869
  so i can not email the info but also not store it so how would i get the info to someone who processes the cards in house?  



Anyone that puts their customer's credit info at risk so they can save some money is likely to get a lecture. I'm sure you wouldn't like it if someone passed your account numbers around without regard to security laws. This kind of behavior makes it harder for all online stores to earn the trust of their customers.

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Jason ByrnesWebAssist

the secure way to get the credit card # to process the transaction in house is over the phone.

make sure that the person is entering a phone number and call them when it comes time to put the credit card number through.

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info145869

Originally Said By: Office Guy-172461
  This is the question I was answering.:


Anyone that puts their customer's credit info at risk so they can save some money is likely to get a lecture. I'm sure you wouldn't like it if someone passed your account numbers around without regard to security laws. This kind of behavior makes it harder for all online stores to earn the trust of their customers.  



who tells you its not mine ? i am not interested in your lectures. If you have something to say in regards to mys issue please do so..otherwise...

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