Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › eCart › eCart General / Announcements › Same trouble as neileisen207079

Same trouble as neileisen207079

Thread began 11/18/2009 8:27 pm by kevin347925 | Last modified 11/19/2009 12:25 pm by kevin347925 | 2041 views | 6 replies |

11/18/2009 8:27 pm | #1 kevin347925

Same trouble as neileisen207079

I hope I am not breaking forum etiquette here by repeating an issue on another thread. I am having the same trouble as neileisen207079 in the post below.

showthread.php?t=7041

On the "transaction failed" page, I get the error that says, "This transaction has been completed, but the total of items in the cart did not match the total of all items."

Since neileisen207079's trouble ended in a ticket, I thought would check to see what the solution is.

11/19/2009 11:14 am | #2 Jason ByrnesWebAssist

Have you defined any custom calculations in the cart? or added any discounts, charges, taxes or shipping rules?

If so can you post back what they are?

11/19/2009 11:15 am | #3 kevin347925

No, I have not defined any custom calculations.

11/19/2009 11:19 am | #4 Jason ByrnesWebAssist

can you post a link to your site so I can have a look?

11/19/2009 11:33 am | #5 kevin347925

Sure thing.

ourproducts.php

The purchasing function is password protected (so people can access digital goods), so you will have to create a member account if you want to see it.

dsi-member_login.php?reg=1

11/19/2009 12:13 pm | #6 Jason ByrnesWebAssist

Have tried registering 2 different accounts and cannot login to view the problem.

11/19/2009 12:25 pm | #7 kevin347925

Sorry about that, Jason.

Either one of the accounts that you created should work now.

Thanks so much for looking into this for me.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.