Support
I wish we could go back to the old way of getting support (tickets). Many of my support question go unanswered. At least I got an answer the other way.
I wish we could go back to the old way of getting support (tickets). Many of my support question go unanswered. At least I got an answer the other way.
We have people answering all the questions on this forum... which question went unanswered? Link please...
actually I like this forum better, you can get real world answers in layman terms.
The reality is that there is little difference between the forum and the incident system. Everyone that was answering incidents is now answering forum posts. The only real difference is that everyone can view them and learn from the previous reports now.
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