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Can't remove SiteScribe on the Mac

Thread began 11/10/2009 6:25 pm by jciol2009 | Last modified 11/11/2009 11:02 am by Dani Chankhour | 3684 views | 1 replies |

jciol2009

Can't remove SiteScribe on the Mac

I'm having trouble removing SiteScribe on my Mac, which I accidentally installed without knowing first that it wouldn't work on the Mac, and I would like some help if possible.

I use the Mac version of DWCS4. When I first got started with the Extension Library subscription, I have installed SiteScribe, then later found out that it wasn't compatible with the Mac. So I uninstalled it using Extension Manager, and it caused Dreamweaver to start up with a whole bunch of errors such as:

"Unable to find file WA_Memento.htm in the Configuration/Floaters directory. The floater will not be shown."

"JavaScript error while loading AlternateSelClass.htm: Unable to open script file "Macintosh HD:Applications:Adobe Dreamweaver CS4:Configuration:Shared:WebAssist:Library:WA_Configuration.js" (error 2)."

There are many other errors, probably somewhere around 20, but I won't list them here since they are very similar to the errors I get when .dat file under Configurations folder gets corrupted. I first deleted .dat file, relaunched Dreamweaver, and to my surprise the errors didn't go away. Then, guessing that uninstalling SiteScribe might have removed some files needed for other WA extensions, I reinstalled it, and sure enough, all the errors disappeared. Everything works now but with SiteScribe still installed, and I'm guessing removing it will cause those errors to come back. I'm wondering how I could uninstall this extension without causing the errors. I guess it's not that big of a deal, I can just leave it on and keep using DW with SiteScribe installed, but I would still prefer that I remove it somehow since I can't use it on my machine.

Thank you in advance for your help.

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Dani Chankhour

You will need to delete your configuration folder. This link explains the steps:

146/

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