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Java Script Error On SA Pro

Thread began 11/09/2009 12:36 pm by eopco265885 | Last modified 11/13/2009 1:49 pm by Jimmy Wu | 1661 views | 7 replies |

eopco265885

Java Script Error On SA Pro

Hello:
I am receiving a series of Java Script Errors when trying to build a new Site Assist Pro site. This started after I tried to re-install SA Pro on my system. These errors are appearing when I launch Dreamweaver 8 on a Vista Home Premium system. Everything was working fine up to that point. I am also unable to launch Site Assist 01 with this problem. I really need to resolve this issue as quickly as possible due to customer deadlines. Any help by tech support would be greatly appreciated.

Thanks again:
Rich

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Jimmy Wu

Did you have to reinstall DW8 as well as SiteAssist Professional? If you did, make sure you have updated DW8 to the latest 8.0.2 build.

Try following the steps outlined in the "Common Installation Issues" document:
technote...ion_issues.pdf

If this doesn't work, please post up a screen shot of the errors you are getting.

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eopco265885

I did not re install DW8. Is this something I should or is there a work around for this?\

Rich

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Jimmy Wu

Please post a screen shot of the error you are getting so I can take a look at the exact error message you are getting.

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eopco265885

Screen Shot

I posted the screen shot last night and it appears that it didn't take. Anyway, here is the error message that appears when I open Dreamweaver 8. It also appears when I try to launch Site Assist 01. SA Pro doesn't launch at all. Please send me solutions ASAP. I am trying to meet a deadline on a new site.

Thanks:

Rich Krents

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Jimmy Wu

Your configuration folder may have become corrupted. You can rename the configuration folder to have Dreamweaver recreate it. Close Dreamweaver and go to:

C:\Users\<Your User Name>\AppData\Roaming\Macromedia\Dreamweaver 8

(Please note that <Your User Name> Should be replaced with the User name you use to log into your computer)

Rename the configuration folder to configuration_back. This will have the effect of disabling all of the installed extensions. You should open the extension manager and remove all extensions to clear the extension mangers cache. After removing the extensions you can then reinstall them making sure to download the latest versions from your order history.

NOTE:
On Windows Computers, The AppData or Application Data folders may be set to be hidden.

To View Hidden Folders in Windows Vista:
1) In The Windows Explorer, Click the "Organize" button
2) Select "Folders And Search Options"
3) Select the "View" tab
4) Click the "Show Hidden Folders And Files" radio button.

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eopco265885

Problem Resolved

Thanks again for your help:

This was the ticket and everything seems to be running like a charm.

Rich

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Jimmy Wu

Great to hear. If you run into any additional issues, feel free to make a new thread.

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