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javascript error... cannot find file

Thread began 11/05/2009 3:13 pm by andre363997 | Last modified 11/10/2009 3:44 pm by Eric Mittman | 2463 views | 3 replies |

andre363997

javascript error... cannot find file

While using "Checkout Wizard" with an email receipt I get the following message when eCart tries to complete the files and give this error and stops.

At line 404 of file "Mac:Applications:Adobe Dreamweaver CS4:Configuration:Shared:WebAssist:eCart:Library:WA_Configuration.js
Cannot find file
Mac:Users:design3:Library:Application Support:Adobe:Dreamweaver CS4:en_US:Configuration:Shared:WebAssist:eCart:Designs:Templates:Simple:Message.htm

I've check the path and the Message.htm is there but I actually couldn't find the WA_Configuration.js anywhere?

I've also reinstalled DW, eCart and Universal Email trying to fix the problem but the problem persists.

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Eric Mittman

It looks as though you may be experiencing an issue related to a bad cache file or even a corrupt configuration folder. You should try deleting the cache file to see if this helps to resolve the issue. If it does not then you should move on to recreating the configuration directory. Here is a link with the steps you will need to follow to accomplish both of these. Let us know if the problems persist after trying these things.

146/

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andre363997

javascript errors

Eric, regretfully after doing all of those steps I still get exactly the same problem, same error.
It seems to be related to it being unable to create the email receipt. It completes all else but stops there.

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Eric Mittman

Ok, thanks for going through those steps, these kind of problems are usually sorted out by either the cache file deletion or renaming/deleting the configuration folder.

I have opened a ticket for you on this issue, to check the status of the ticket or update it please login and visit your support history.

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