close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

javascript error... cannot find file

Thread began 11/05/2009 6:13 pm by andre363997 | Last modified 11/10/2009 6:44 pm by Eric Mittman | 1859 views | 3 replies |

andre363997

javascript error... cannot find file

While using "Checkout Wizard" with an email receipt I get the following message when eCart tries to complete the files and give this error and stops.

At line 404 of file "Mac:Applications:Adobe Dreamweaver CS4:Configuration:Shared:WebAssist:eCart:Library:WA_Configuration.js
Cannot find file
Mac:Users:design3:Library:Application Support:Adobe:Dreamweaver CS4:en_US:Configuration:Shared:WebAssist:eCart:Designs:Templates:Simple:Message.htm

I've check the path and the Message.htm is there but I actually couldn't find the WA_Configuration.js anywhere?

I've also reinstalled DW, eCart and Universal Email trying to fix the problem but the problem persists.

Sign in to reply to this post

Eric Mittman

It looks as though you may be experiencing an issue related to a bad cache file or even a corrupt configuration folder. You should try deleting the cache file to see if this helps to resolve the issue. If it does not then you should move on to recreating the configuration directory. Here is a link with the steps you will need to follow to accomplish both of these. Let us know if the problems persist after trying these things.

146/

Sign in to reply to this post

andre363997

javascript errors

Eric, regretfully after doing all of those steps I still get exactly the same problem, same error.
It seems to be related to it being unable to create the email receipt. It completes all else but stops there.

Sign in to reply to this post

Eric Mittman

Ok, thanks for going through those steps, these kind of problems are usually sorted out by either the cache file deletion or renaming/deleting the configuration folder.

I have opened a ticket for you on this issue, to check the status of the ticket or update it please login and visit your support history.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...