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checkout on mac using firefox

Thread began 11/05/2009 12:31 pm by sam308940 | Last modified 11/05/2009 3:30 pm by Dani Chankhour | 1076 views | 3 replies |

11/05/2009 12:31 pm | #1 sam308940

checkout on mac using firefox

I have a client that has reported a user issue. When the user is on a mac using firefox and they hit checkout (from the view cart page) they are getting a "cart empty" message.

The cart is not secure on the view cart page, the checkout page is.
could this be an issue ?

thanks
sam

11/05/2009 1:08 pm | #2 Dani Chankhour

Could you please provide with a link to the website, i will run a test to see if i can reproduce this issue.

11/05/2009 3:07 pm | #3 sam308940

thanks
card_samplecomplete.php

11/05/2009 3:30 pm | #4 Dani Chankhour

I ran through a test and after clicking check out i was redirected to this page:

cart_checkout.php

The user could have done a couple of things to get the message. He could have cleared the cache of the browser and tried clicking the check out page, or he was on the page for a long time so the session has expired.

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