close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Private ticket for fine tuning please

Thread began 11/03/2009 6:22 pm by megsommersphoto390939 | Last modified 11/09/2009 6:41 pm by Eric Mittman | 1475 views | 7 replies |

megsommersphoto390939

Private ticket for fine tuning please

Jason, I have followed all of the "How to's" very carefully I think, but I really need help from someone familiar with WA Power Store 2 to do some very basic fine tuning. May I have a private ticket please? Thanks so much! Meg

Sign in to reply to this post

Eric Mittman

We can open a ticket for you if it is needed but generally we like to do what we can here on the public forum so that others can benefit form it. If there is a need to exchange private info or files then a ticket can be opened. Please explain a little about what exactly you are trying to fine tune and we will be glad to help get you going in the rite direction.

Sign in to reply to this post

megsommersphoto390939

Preview failure

Eric:

I am having difficulty getting a live view or preview. It puts or uploads the whole site and I can see on the server that the files are there but I get the error message: The URL is not valid and cannot be loaded. I think the problem is how I have configured the URLs but don't know how to fix it.

Also, under live view, I receive this: The handle is in the wrong state for the requested operation.

I have set up a local host XAMPP (on a different site) but am not using it because I prefer to see it working on the remote server.

I'm not sure, but I don't think I can give you further details without giving you my private data. Thanks for your help!

Meg

Sign in to reply to this post

neilo

Just before Eric gets back to you, when you say 'live view' do you mean viewing the site live by going to your http://www.yoursite.com, or 'live view' by using the live view button in Dreamweaver? If the latter, you will need site set up with local testing server (XAMPP).

Sign in to reply to this post

megsommersphoto390939

Live view

Neilo,

Thanks for the response! Yes, I mean the live view button on Dreamweaver. I am very new at this and find the learning curve very steep but not impossible, especially with a little help :)

Meg

Sign in to reply to this post

Eric Mittman

Have you setup your sites testing server to work with the remote server? If so you should use the preview in browser to check out how the pages will look and operate. Please give this a try and let us know if you encounter more problems. If you have problems still please be as descriptive as you can so that we can determine what to look into.

Sign in to reply to this post

megsommersphoto390939

remote testing server

Yes, I set up the remote site and ran the tests and it says testing is complete, no problem. It just won't show me the site with the errors I gave you previously. I have a GOTOMYPC account and would be happy to allow you access, but I can't give you that information in a public forum. Thanks,

Meg

Sign in to reply to this post

Eric Mittman

I opened a ticket for you. To update the ticket please login to the site and visit your support history. When you update the ticket make sure to include as much detail as possible so we can understand the problem and what is going on.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...