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Help - cart stopped working

Thread began 10/30/2009 9:40 am by randy294090 | Last modified 10/30/2009 2:54 pm by Jason Byrnes | 1238 views | 3 replies |

randy294090

Help - cart stopped working

My cart is not capturing products when I add to cart on my site.

It has been working for several months and just stopped. I haven't updated the site for sometime so no changes have been made that I know of.

When I test the cart function on my local machine it works.

How do I go about troubleshooting this to find the issue?

Cart is located at www.11thStepMeditation.org

Thanks,

Randy

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Jason ByrnesWebAssist

Most likely there was an update made to the version of PHP on the server that introduced a PHP bug whith session management where session information is lost when the header() function is used to redirect to the cart page.


On any page with an add to cat button, look for the following code block:

php:
<?php

// WA eCart Redirect
if ($[Cart Name]->redirStr != "")     {
  
header("Location: ".$[Cart Name]->redirStr);
}
?>




where [Cart Name] is the name of the ecart object.

and add session_commit(); before the header function:

php:
<?php

// WA eCart Redirect
if ($[Cart Name]->redirStr != "")     {
  
session_commit();
  
header("Location: ".$[Cart Name]->redirStr);
}
?>
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randy294090

the fix worked

Thanks! I appreciate your help and responsiveness.

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Jason ByrnesWebAssist

Excellent, glad to hear it worked.

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