close ad
Help us test the new Databridge BETA with MySQLi support
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

My Serial Number won't work

Thread began 10/29/2009 1:49 pm by carlene | Last modified 10/29/2009 9:31 pm by Eric Mittman | 1907 views | 4 replies |

carleneBeta Tester

My Serial Number won't work

Hello!
I upgraded to the most recent version of the Cookies Toolkit, Installed it, then am trying to use it. It wants my serial number. I copied it numerous times from the one on my account page. Not working. The error message says the serial number is incorrect.

Please advise.

Sign in to reply to this post

carleneBeta Tester

Ok - never mind!

I re-downloaded and re-installed the extension and re-started Dreamweaver and it worked.

Sign in to reply to this post

carleneBeta Tester

Oops I spoke too soon - Not working again

This is Squirrelly behavior.

I am trying to follow the istructions on this page: 04_remember_forms.swf

I have highlighted my form then I click add in the server behaviors field. This is where it's different than the tutorial. I am only given three options when I choose WA Cookies Toolkit, they are: Clear Session Values, Set Cookie Value and Set Session Value.

I initially tried this with Set Cookie Value (because I don't see these options in any of the instructions and I was just trying it.) It asked for my serial number and I copied and pasted it in and it worked. Great. Then I wasn't sure if this was indeed the correct choice, so I cancelled this.

Then I tried Set Session Value from the WA Cookie Toolkit server behaviors - It once again asked for my serial number. (Which is strange.) I pasted my serial number in and get the error message: The Serial Number you entered is incorrect.

This is AFTER I had entered and the program had accepted the correct serial number previously.

???? What do I do now?

Sign in to reply to this post

carleneBeta Tester

More mysteries...

OK - I figured out that the Behaviors plus button I was looking for was under the tabs field. So I tried that one and clicked on WA Cookies Toolkit and applied the cookie to my form. And it worked. Didn't ask for my serial number.

Why is it asking for the serial number with the server behaviors though? Of course my cookie isn't working...but I'll start another thread for that.

Sign in to reply to this post

Eric Mittman

When it comes to the serial number when you are prompted for it take a look at the top of the dialog box, it should say the product at the top. Make sure this says cookies on it.

If it does then the serial you have should work if you cut and paste it. If you are still having problems with this let me know and I will open a ticket for you so that we can check this out some more.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...