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Email verification

Thread began 10/27/2009 2:29 pm by kris348832 | Last modified 4/23/2010 11:56 am by paul.urgero235355 | 3864 views | 13 replies |

kris348832

Email verification

Hi,

I'm having problems with the email verification when a potential customer registers.

I registered myself, and received an email, but the link within the email doesn't work, see below (the last numbers are changed)

storeusers_Confirm.php?ID=1&code=1234567

Also the link wasn't hyperlinked either, some customers will not realise they can just paste it in to their browser (if it worked)

Help appreciated.

thanks
Kris

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kris348832

Any actual powerstore experts on here?

Sorry to sound snotty, but i've shelled out big spondulicks on webassist products, and haven't bombarded you with piles of inane questions, I've worked it all out for myself (aren't I clever.) Alas, now I'm struggling with a couple of aspects in PowerStore and would be greatful if you could live up to your name and offer me some WebAssistance!

Love your products, but real help would be appreciated.

thanks
Kris

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Jason ByrnesWebAssist

Glad to hear you have been able to resolve the issue.


I would be happy to help with your other problems, could you please provide a description of the issue?

if you haven't already, please read our support policy:
showthread.php?t=4214

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kris348832

Thanks Jason but you may have misundertood me, the email verification hasn't been solved.

Still receiving an email, but the link within the email doesn't work? Hence it's not veryifying the customers email address.

Any ideas?

thanks
Kris

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Jason ByrnesWebAssist

ahhh, OK.


The problem is the $WAGLOBAL_Root_URL setting in the WA_Globals file.


most likely you have this set to the root of your site:
$WAGLOBAL_Root_URL ="http://www.aquafusionfurniture.co.uk";


but the power store files in a subdirectory of your site such as:


powerstore/


the $WAGLOBAL_Root_URL setting must point to the root of your power store file:


for example:
$WAGLOBAL_Root_URL = "http://www.aquafusionfurniture.co.uk/powerstore/";

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kris348832

Ahhhh

Yes, I'd missed off the final /

thanks for that.

One issue still though, the actual link in the email isn't hyperlinked! Is there anyway of making it so the customer can just click on the link as opposed to cutting and pasting it into their browser? This may sound petty but I know for a fact some customers will just not understand they can do that!

Also I did post another question regarding changing settings to UK:

Could anyone tell me how to UK(ify) powerstore?

Where do I make the following changes?

I'd like to change "Shipping" to "Delivery", "Zip code" to "postcode" and get rid of the State dropdown option.

On a positive note I have managed to change $ to £

thanks again
Kris

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Jason ByrnesWebAssist

The registration confirmation email is plain text, you cannot send a link in a plain text email.

It is configured to be a plain text email to lessen the chance of the email being caught in a spam filter. HTML emails are more likely to be flagged as spam then plain text emails.

A lot of email clients will convert the URL in the plain text email to be click able, some however will not.



you could edit the WA_Universal_Email\Email_Templates\verification.php change line 9:

php:
<?php echo($WAGLOBAL_Root_URL); ?>users_Confirm.php?ID=<?php echo($row_WAATKusers['UserID']); ?>&code=<?php echo($row_WAATKusers['UserVerificationCode']); ?>




to:

php:
<a href="<?php echo($WAGLOBAL_Root_URL); ?>users_Confirm.php?ID=<?php echo($row_WAATKusers['UserID']); ?>&code=<?php echo($row_WAATKusers['UserVerificationCode']); ?>"><?php echo($WAGLOBAL_Root_URL); ?>users_Confirm.php?ID=<?php echo($row_WAATKusers['UserID']); ?>&code=<?php echo($row_WAATKusers['UserVerificationCode']); ?></a>




but this will increase the risk of the email being trapped as spam.


As for you other question, It looks like Eric has answered the other thread you started.

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Paul

Jason,

I've added an SSL security to the site. It auto-redirects from: www.name.com to name.com.

Do I need to change the Root_URL in the globals? We're not getting registration verification emails sent in PS2.

And when a person registers on the users_Registration.php page, and clicks on "Register", it takes them to: users_LogIn.php?accesscheck=%2Fusers_Profile.php

Thanks.

Update: Changing the Root_URL fixed my email verification problem, but should the page still go to: users_LogIn.php?accesscheck=%2Fusers_Profile.php ?

Thank

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Jason ByrnesWebAssist

yes, your root url should reflect what you are auto redirecting to.

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Paul

Jason,

Not sure if my update crossed with your reply, but:

Update: Changing the Root_URL fixed my email verification problem, but should the page still go to: users_LogIn.php?accesscheck=%2Fusers_Profile.php ?

Thanks

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