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columns and formulas messing up

Thread began 10/26/2009 1:06 pm by neileisen207079 | Last modified 11/05/2009 3:13 pm by Jimmy Wu | 719 views | 2 replies |

neileisen207079

columns and formulas messing up

When I try to add new columns to the ecart object and insert the new option items into the various formulas ( the description, unit price, and total price calculations) the brackets ] and [ are all messed up.

I have to hand edit ALL the formulas EVERY time I make a change of any kind, and if I dont do it one by one saving each step, it throws errors.

HELP... I have 5 new columns for options I need to add, each with a description column (text) and a price column (currency) and I have been at it for hours, only to have one work correctly.

Thanks.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue you.

To view and edit your support incident, please log into your support history:
supporthistory.php?

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Jimmy Wu

Through the back end support ticket, we were able to discover that the names that were getting the brackets misplaced were caused by having another name that was a subset of the first one. For example, the longer name would be abcdefg and the shorter name would be abc and the bracket would look like this: [abc]defg instead of [abcdefg]. This only happens if the longer name starts with the shorter name.

To get around this, you can change the bracket position manually or make a copy of the correct formula and paste the formula in each time you need to edit the calculation.

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