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problem to download css form builder and other extensions

Thread began 10/14/2009 4:47 pm by mikey_sxm391161 | Last modified 10/19/2009 5:55 pm by Jimmy Wu | 1538 views | 8 replies |

mikey_sxm391161

problem to download css form builder and other extensions

my OS is xp pro SP3 using opera 10,firefox 3.5, IE 8 , Safari , chrome;working behind is kaspersky internet security 2009.

i tried to download extensions but it got all stuck in all browsers at the same % of download , i tried to find the reasons ???? i don't see?!?
any help!!!
tank you in advance,sincerely yours

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Jimmy Wu

Try disabling the security software while downloading to see if that is what is preventing the download from working.

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mikey_sxm391161

Originally Said By: Jimmy Wu
  Try disabling the security software while downloading to see if that is what is preventing the download from working.  



even disabling kaspersky it still doesn't work .
download did got throught for :

css form builder 1.0.0
dynamic dropdowns
e cart
siteassist professional : agency layout,cleanstate layout,marketing layout,moda layout,open
space layout
universal email 3

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Jimmy Wu

What are the extensions that you are having issues with downloading?

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mikey_sxm391161

Originally Said By: Jimmy Wu
  What are the extensions that you are having issues with downloading?  



i buy : the super suite

and i can't download the list post before:

css form builder 1.0.0
dynamic dropdowns
e cart
siteassist professional : agency layout,cleanstate layout,marketing layout,moda layout,open
space layout
universal email 3

would it work with a downloader like : dap (download acccelerator plus ) or something else?

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Jimmy Wu

I thought you said that those ones did go through, so that's why I asked. All the other files download correctly or are those the only ones you've tried?

Make sure you are selecting to save the files instead of opening from current location and are saving to your hard drive, not a usb drive. Also, you should not use a download accelerator.

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mikey_sxm391161

yes i download all the items of the super suite with IE 8

the ones whom i could not download are:

css form builder 1.0.0
dynamic dropdowns
e cart
siteassist professional : agency layout,cleanstate layout,marketing layout,moda layout,open
space layout
universal email 3
digital file pro 2
sculptor 3


tried with safari ,chrome ,firefox 3.5 and 2.0.0.8 , opera 10 still stuck in %
tried with out kaspersky and the same baseline nothing
i even tried on a vista computer basic and business, nothing
even on a xp sp2 pro and basic
tried with windows 7 ultimate nothing!!!
should i buy a mac , a snow leopard and dump pc or ???
it can't be my internet connection i'm at 1123 kbps, 130 ko/s
is there another way that i could download my missing extensions?
even if i take extensions library it wouldn't change ???

any help!!!

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mikey_sxm391161

no options?!?

Originally Said By: Jimmy Wu
  I thought you said that those ones did go through, so that's why I asked. All the other files download correctly or are those the only ones you've tried?

Make sure you are selecting to save the files instead of opening from current location and are saving to your hard drive, not a usb drive. Also, you should not use a download accelerator.  



yes i download all the items of the super suite with IE 8

the ones whom i could not download are:

css form builder 1.0.0 stuck at 57%
dynamic dropdowns stuck at 38%
e cart stuck at 52%
siteassist professional : agency layout,cleanstate layout stuck at 69%,marketing layout stuck at 47%,moda layout stuck at 31%,open space layout stuck at 25%
universal email 3 stuck at 66%


tried with safari ,chrome ,firefox 3.5 and 2.0.0.8 , opera 10 still stuck in %
tried with out kaspersky and the same baseline nothing
i even tried on a vista computer basic and business, nothing
even on a xp sp2 pro and basic
tried with windows 7 ultimate nothing!!!
should i buy a mac , a snow leopard and dump pc or ???
it can't be my internet connection i'm at 1123 kbps, 130 ko/s
is there another way that i could download my missing extensions?
even if i take extensions library it wouldn't change ???

any help!!!

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Jimmy Wu

I have opened up a private support ticket for you. You can check this support ticket by logging into your account at webassist.com and going to the support history page.

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