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Error when Wizard starts

Thread began 10/07/2009 11:24 am by larry63224 | Last modified 10/07/2009 5:53 pm by Eric Mittman | 1094 views | 3 replies |

larry63224

Error when Wizard starts

"While executing onLoad in wacs_wizard.htm, the following Javascript error(s) occured:
In file "wacs_wizard": initializeUI is not defined.

I just ran the wizard a few days ago without any problems.

Ideas???

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Eric Mittman

Have you installed any other extensions? This may be a cache file issue. You should try deleting this cache file to see if it clears up the error, here is a link to a troubleshooting page with steps to do this:

146/

Let us know if the issue persists.

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larry63224

I'll try that as a last resort because I have a BUNCH of other extensions and I have to reinstall all of them over again.

BUT, you might give me a pointer before I do this. When I install various WebAssist extensions I am always getting the "There is already a newer...." message. What am I supposed to do. This has always confused me.

Thanks

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Eric Mittman

When you get this warning you should just select 'yes to all'. This warning often occurs on files that are actually the same, they just have different dates on them. The 'yes to all' option is the recommended way to deal with the warning.

As for deleting the cache file this will not remove the extensions. The extensions will only be removed if you delete the entire configuration folder. Sorry for any confusion on that as the instructions are both on that page. You should try deleting the WinFileCache or MacFileCache depending on your OS.

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