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New Error on inserting "Add to Cart Button"

Thread began 10/07/2009 10:45 am by mjustice326179 | Last modified 11/19/2009 5:20 pm by Kevin373660 | 2635 views | 7 replies |

mjustice326179

New Error on inserting "Add to Cart Button"

I am getting an error when I insert the "Add to Cart Button" feature with eCart. I've tried 4.5, 4.5.1 and the 4.5.2 beta and all give me the same error. I've cleared the WinFileCache.data file to no avail either.

The only threads I've found have said to install the 4.5.2 beta and I did this but no fix. I need to have this implemented for a client THIS WEEK and need a remedy ASAP.

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Eric Mittman

I have submitted a support ticket for you on this issue. It has been sent to engineering for further review. To check the status of your ticket or make updates to it just login and visit the support history section.

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clementoke364704

Same problem with my Ecart button

Has any fix been found for this problem?

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Eric Mittman

There is not a general fix for this issue that I'm aware of, so that we have all the details and can exchange files if needed I have opened a ticket for you on this issue. Please login and visit your support history to update or check the status of the ticket.

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Jimmy Wu

I have found a fix for this issue. If anyone else is experiencing this issue, please post here and I will open a ticket to send you the necessary files.

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vglisson1393696

having error issues

i have seen the same message. and when i try to add a button, even to page that is nothing but the button....i get server errors. everything works great until i add a button. I cant get past just adding a button.

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Kevin373660

Jimmy I think that you are refering to the the workaround that you came up for me in Ticket # 110136. I just came accross this thread and thought that I would add my comments made to Jason with another thread that he was assisting me with.

We were trying to set up the Add to Cart button on the Resaults page when using remote payment processing with Authorize.Net. It works when we tested Local. All values are added to the cart.

However, now it does not work with Remote testing. It redirects to the cart page with nothing added. It seams funny that it works Local but not Remote? Maybe their is another reason. I can be reached at the phone number in the closed ticket # 110136. Please help.

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Kevin373660

Jimmy & Jason - I was able to correct the problem that I had with the Results page not forwarding the session varialbes to the cart page, when the "Add to Cart" button was clicked.

I had forgoten that we ran into this issue with my shopping index page. The solution is to add the session_commit(); code to the WA eCart Redirect. It is apparently an issue with related to the hosting server not retaining/passing the session variables. Maybe that will help other members if they run into this.

PHP Code:
<?php
// WA eCart Redirect
if ($<cartName>->redirStr != "") {
session_commit();
header("Location: ".$<cartName>->redirStr);
}
?>

Sorry about that. Ticket #110136 for Jimmy can be closed. Since I closed about 6 tickets that where stuck in my resolved ticket window, my controls have been removed.

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