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PNG files not maintaining transparency when uploaded with DFP2

Thread began 10/03/2009 2:38 pm by hmyrick308645 | Last modified 10/05/2010 2:34 pm by Jason Byrnes | 3916 views | 15 replies |

hmyrick308645

PNG files not maintaining transparency when uploaded with DFP2

I am using DFP2. I have set up an upload and set the file format to "Format: Keep existing format". However, if I upload a PNG file with a transparent background, the image ends up flattened with a black background in place of the transparent area.

I also tried "Convert to PNG" just to see what would happened. Same result.

How can I get PNG images to maintain their transparency when uploaded through DFP?

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pledge204907

PNG transparency

Hi,
I am having exactly the same problems. Is there a workaround to fix this issue?

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Jason ByrnesWebAssist

I have created a technical support incident so we can look int this issue with you. To view and edit your support incident, please log in your support history:
supporthistory.php

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DarylBeta Tester

Was this ever resolved as I am now having this problem.

Thanks

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JBWebWorks

I heard that a work around is to upload the png file as a file instead of a 'web image'

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DarylBeta Tester

This work around does work.

Thank you

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Dave BuchholzBeta Tester

Is there a fix in the works for this ? On the current project I am working on I have had to use DMX Zone's Pure PHP Upload Bundle to get round this issue and it is a pain as I have had to change my admin panel files to cope with this.

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Jason ByrnesWebAssist

Yes, this has been logged as a bug and a fix will be released.

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Dave BuchholzBeta Tester

Thanks for the update, Jason

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Jason ByrnesWebAssist

You're welcome.

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