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PNG files not maintaining transparency when uploaded with DFP2

Thread began 10/03/2009 11:38 am by hmyrick308645 | Last modified 10/05/2010 11:34 am by Jason Byrnes | 6050 views | 15 replies |

10/03/2009 11:38 am | #1 hmyrick308645

PNG files not maintaining transparency when uploaded with DFP2

I am using DFP2. I have set up an upload and set the file format to "Format: Keep existing format". However, if I upload a PNG file with a transparent background, the image ends up flattened with a black background in place of the transparent area.

I also tried "Convert to PNG" just to see what would happened. Same result.

How can I get PNG images to maintain their transparency when uploaded through DFP?

10/05/2009 9:22 am | #2 pledge204907

PNG transparency

Hi,
I am having exactly the same problems. Is there a workaround to fix this issue?

10/05/2009 10:02 am | #3 Jason ByrnesWebAssist

I have created a technical support incident so we can look int this issue with you. To view and edit your support incident, please log in your support history:
supporthistory.php

6/22/2010 4:11 am | #4 DarylBeta Tester

Was this ever resolved as I am now having this problem.

Thanks

6/23/2010 6:11 pm | #5 JBWebWorks

I heard that a work around is to upload the png file as a file instead of a 'web image'

6/23/2010 10:29 pm | #6 DarylBeta Tester

This work around does work.

Thank you

6/25/2010 12:11 am | #7 Dave BuchholzBeta Tester

Is there a fix in the works for this ? On the current project I am working on I have had to use DMX Zone's Pure PHP Upload Bundle to get round this issue and it is a pain as I have had to change my admin panel files to cope with this.

6/28/2010 7:32 am | #8 Jason ByrnesWebAssist

Yes, this has been logged as a bug and a fix will be released.

6/28/2010 7:47 am | #9 Dave BuchholzBeta Tester

Thanks for the update, Jason

6/28/2010 8:11 am | #10 Jason ByrnesWebAssist

You're welcome.

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