Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › Data Bridge › Cookies Toolkit › Having problems installing extensions

Having problems installing extensions

Thread began 9/30/2009 4:30 am by mdeisley365091 | Last modified 10/01/2009 5:21 pm by Eric Mittman | 2435 views | 4 replies |

9/30/2009 4:30 am | #1 mdeisley365091

Having problems installing extensions

A couple of days ago I wrote about not being able to install the Cookies extension. I followed the instructions that were sent and was able to get the Cookies installed. NOW, the Dynamic Dropdowns, Dynamic Webcharts, CSS Scupltur, Site assist, surveyor won't install. A new version of Digital File Pro has come out. I went through the extension manager and tried to remove it to install the new version but I cant' remove the older version. I can't do my work. Any ideas what's going on?

9/30/2009 8:38 am | #2 Office-172461

Try this:
Solving problems with Dreamweaver
146/

9/30/2009 12:32 pm | #3 Eric Mittman

If you have not done this part already take a look at office's troubleshooting page and follow the instructions to clear out the config folder as it sounds like you have some corruption going on in there. This will also remove all of installed extensions and allow you to install them again cleanly.

10/01/2009 4:50 pm | #4 mdeisley365091

Extensions

I still can't get them to load.

10/01/2009 5:21 pm | #5 Eric Mittman

Were you able to delete the configuration folder and remove the installed extensions? Please post back and include all of the relevant details and also any error messages you are getting.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.